Systems

Every AI system recorded under the UK Algorithmic Transparency Recording Standard, most recently updated first.

Records

1–60 of 155

DWP
production
Work Hub
To help users look for a better job, explore skills and training and advise on work that suits the user's individual circumstances.
Supplier
Amazon Web Services (AWS)
Function
General public services
DEFRA
public beta
Ask the toolkit
Answers questions about using AI at Defra, using only the Defra AI digital toolkit, with links to the guidance each answer came from.
Supplier
Anthropic made the model. Amazon Bedrock runs it in the AWS London region. GOV.UK Notify sends problem reports by email. Defra built everything else: the pages, the instructions to the model, the checks and the tests
Function
General public services
Home Office
public beta
Disclosure and Barring Service Barring Referral AI Summary Tool
AI generated summary of a Barring referral which pulls through the key headlines with citations linked to source material to assist caseworkers in navigating and orienting through the referral documents/evidence.
Supplier
Reply
Function
General public services
Process management
Ofsted
retired
AI Writing Assistant (Social Care)
An AI service to suggest wording for sections of a children's home inspection report based on the written evidence collected during its full inspection.
Supplier
None recorded
Function
Education
Language & text
MoJ
production
PolyAI / Luna
PolyAI provides an AI-powered conversational voice assistant that automates routine telephone interactions and supports users in accessing services more efficiently.
Supplier
SSCL +1
Function
General public services
MoJ
production
AICE Chatbot "Nova"
FAQ Chatbot for MOJ/HMPPS Resourcing.
Supplier
Nice Systems LTD +1
Function
General public services
MoJ
private beta
Check-In with your probation officer (E-Supervision)
AWS Rekognition is used within the Check-In with your probation officer service to support identity verification by performing facial comparison between user-submitted video and a photo held on file.
Supplier
TPXimpact Ltd
Function
General public services
HM Courts & Tribunals Service
production
BenchNotes
This system enables First‑Tier Tribunal Immigration and Asylum Chamber (IAC) judges to securely transcribe their oral decisions in real time using Azure Speech Services ASR models.
Supplier
None recorded
Function
General public services
The Crown Prosecution Service
private beta
Beam Notes
Beam Notes is a digital solution designed to help prosecutors quickly and securely review video recorded evidence through transcription and summarisation of digitally recorded media.
Supplier
Azure +7
Function
General public services
HMRC
pre deployment
VAT Assist
The service compares data added to a customers tax return against information HMRC holds for that customer to provide incisive feedback to help customers submit accurate tax returns.
Supplier
Approved HMRC third party suppliers
Function
General public services
HMRC
private beta
Ask Security
A generative AI chatbot for internal use to allow HMRC colleagues access to HMRC Security Policies, Standards and Guidance.
Supplier
IBM +2
Function
General public services
HMRC
production
Business Propensity to Pay
Predict business' likely engagement with tax debt recovery process.
Supplier
None recorded
Function
General public services
Environment Agency
pre deployment
Regulatory Guidance Assistant
An AI Assisted search and retrieval tool for regulatory guidance documents.
Supplier
Hitachi Solutions Europe Ltd
Function
General public services
Career Choices Dewis Gyrfa Ltd (CCDG)
public beta
Cari - 16-18 Triage Chatbot
A bilingual AI-powered triage and signposting chatbot for 16-18 learners and their parents/guardians.
Supplier
MOBILISE CLOUD SERVICES LIMITED
Function
Not stated
Newcastle City Council
production
AWS Contact Centre Services (Amazon Q and Contact Lens)
Cloud-based contact centre platform using Amazon Q and Contact Lens to support staff, transcribe calls, and provide service insights.
Supplier
PwC +1
Function
Not stated
Standards and Testing Agency
public beta
LLM - KS2 Writing Sample Generator
Large Language model used to generate examples of pupils' writing at various standards at the end of KS2.
Supplier
Chat GPT 5
Function
General public services
Office of the Public Guardian
pre deployment
Investigations Assistant
AI‑powered workflows that support OPG Investigators with tasks such as financial transaction categorisation and financial analysis, to reduce manual workload and speed up investigations.
Supplier
Microsoft Limited
Function
General public services
DfE
pre deployment
Recruit an Apprentice AI Vacancy Quality Assurance API
We are proposing an AI-driven system that cost-effectively automates key vacancy review checks such as spelling and grammar, duplicate detection, discrimination, geographic issues, and missing or inconsistent content, to significantly reduce the need for manual review.
Supplier
TALENT CONSULTING +2
Function
General public services
Cabinet Office
production
Assist
Assist is a bespoke Generative AI tool to support members of the government communications profession in their roles in tasks such as brainstorming, creating first draft content and reviewing work.
Supplier
Westminster Heritage Limited +3
Function
General public services
Language & text
DBT
private beta
AI Chatbot
A support chatbot that provides AI powered responses to users based on their exporting or business support questions
Supplier
None recorded
Function
General public services
DfT
private beta
EV Chargepoint Grant Photos Fraud Tool
The tool uses a deep learning image recognition model and Google's Vision API to detect potentially fraudulent or erroneous photos (photos of duplicate installations or photos downloaded from the web) that are submitted as evidence to EV chargepoint grant schemes
Supplier
None recorded
Function
General public services
DWP
production
Child Maintenance Service (CMS) - Predictive Analytics Compliance
This tool is used by the Child Maintenance Service to support caseworkers in the reduction of payment breakdowns of compliant cases in the Child Maintenance Collect and Pay service.
Supplier
Tata Consultancy Services Limited
Function
General public services
Forecasting
Ofsted
private beta
Survey Summarisation Tool
A web-based tool that utilises a large language model (LLM) to enable inspectors to quickly summarise, identify themes and safeguarding concerns, and search large volumes of free-text survey responses providing insight.
Supplier
None recorded
Function
General public services
Maritime and Coastguard Agency
production
Proview Proctoring Tool
Tool to ensure adherence to Code of Conduct during online exams.
Supplier
Fry-IT Ltd
Function
General public services
LGSCO
public beta
LGSCO Chatbot
AI enabled chatbot widget linked to our website, which provides information about the role of the LGSCO.
Supplier
Talkative
Function
General public services
HMRC
production
Organisational Listening Tool
The Organisational Listening Tool (OLT) collates, classifies and displays customer feedback from HMRC digital, webchat and telephony services.
Supplier
None recorded
Function
General public services
NHS England
private beta
Electronic Prescription Service Assist Me
EPS Assist Me helps suppliers onboarding by answering their questions.
Supplier
None recorded
Function
General public services
Public Sector Fraud Authority
public beta
Fraud Risk Assessment Accelerator
Tool to generate initial drafts of Fraud Risk Assessments.
Supplier
Deloitte
Function
Economic affairs
Language & text
ICO
production
ICE 360 Case Creation Automation
Automated case creation for the ICO's primary case management system, ICE 360.
Supplier
Kainos +2
Function
Regulation
Language & text
DVLA
production
Contact Centre Natural Language IVR
A Natural Language IVR is used on the Contact Centre's voice channel, allowing customers to 'tell' us what their enquiry is about and then route them through to a relevant meessage and/or a advisor.
Supplier
Google DialogFlow (the Machine Agent product being used). This product is acquired through Content Guru who have selected it as the NLP product of choice for use with the Storm platform and is included in the overarching contract +1
Function
General public services
Care Quality Commission
production
Fees Calculator Application
The Fees Calculator Application analyses information supplied by care providers based in England to determine the correct invoice value payable by provider, based on a set of pre-determined rules.
Supplier
KPMG
Function
Health
Care Quality Commission
production
Risk Categorisation
Using data and information from and about health and care organisations to understand the risk of poor quality care in the services that the Care Quality Commission (CQC) regulates.
Supplier
None recorded
Function
Health
Care Quality Commission
private beta
Relativity Active Learning
Active Learning is a technology assisted review tool that helps the Care Quality Commission (CQC) quickly organise its data and predict which documents are most likely to be relevant to reviewers, the legal team and therefore inquiries.
Supplier
KL Discovery Limited (KLD)
Function
Health
DESNZ
public beta
Find ways to save energy in your home
An online government tool that provides personalised recommendations for energy-saving improvements in homes in England and Wales.
Supplier
Softwire Technology Limited
Function
Housing & communities
DESNZ
public beta
Warm Homes: Local Grant
The Warm Homes: Local Grant (WH:LG) service provides users with guidance on whether they are eligible for the Warm Homes: Local Grant, and allows local authorities (LAs) to download referral data for citizens that could be eligible.
Supplier
Softwire Technology Limited
Function
General public services
ICO
production
Chatbot
A chatbot that's hosted on the ICO website to support organisations who have enquiries relating to Data Protection Fees.
Supplier
ICS.AI
Function
Regulation
Language & text
DWP
production
CMG Return Letters processing
A computer vision tool used to extract the address and reference number from return letters.
Supplier
Accenture (UK) Limited
Function
General public services
Computer vision
Newcastle City Council
private beta
Magic Notes
A digital solution designed to help adult social care professionals quickly and securely record case notes, improving efficiency and accuracy in service delivery.
Supplier
Beam UP Limited
Function
General public services
Language & text
Cabinet Office
production
Civil Service Verbal and Numerical Tests
Online tests that are commonly used in recruitment as part of a sift to assess aptitude, potential and whether a person meets the requirements
Supplier
Talogy
Function
General public services
Data analysis
DfE
beta pilot
Correspondence Drafter
The Correspondence Drafter tool assists with the drafting of responses that the department's correspondence teams have received.
Supplier
None recorded
Function
General public services
Language & text
Money and Pensions Service
production
Mortgage Repayment Calculator
The mortgage repayment calculator is a simple tool that lets customers estimate their monthly payments for both interest-only and repayment mortgages, and see how changes in interest rates would affect their payments.
Supplier
None recorded
Function
General public services
Process management
Money and Pensions Service
production
Mortgage Affordability Calculator
The mortgage affordability calculator is a simple tool that lets customers estimate how much they can afford to borrow to buy a home.
Supplier
None recorded
Function
General public services
Process management
FCDO
public beta
Correspondence Triage
A tool to triage incoming correspondence for the correspondence team to ensure teams receive and respond more quickly to incoming communications.
Supplier
CEOX Services Ltd
Function
General public services
Language & text
DWP
production
Conversational Platform
A telephone based virtual assistant which asks callers the reason for their call, uses speech recognition to understand the response and then either signposts them to relevant self serve options such as GOV.UK or routes through to DWP advisors.
Supplier
Omilia Natural Language Solutions (UK) Limited
Function
General public services
Speech & audio
UK Export Finance
production
PRISM (Portfolio Risk Simulation Model)
An Economic Capital simulation model used to calculate and analyse the risk for a UK Government portfolio of loans, guarantees and insurance products supporting UK exports.
Supplier
Quality Assured/Audited by +19
Function
General public services
Forecasting
DWP
production
Universal Credit Advances Model
Risk assessment of Universal Credit Advances for fraud prevention
Supplier
None recorded
Function
General public services
Other capability
DESNZ
production
Heat Pump Suitability Tool
A calculator to determine if a heat pump could be suitable financial and net zero option for your home as well as determining if you require planning permission or eligible for energy grants.
Supplier
Panlogic Limited +2
Function
General public services
Data analysis
The Gambling Commission
public beta
Illegal Gambling website identification tool
A tool for identifying and tracking the activity associated with illegal gambling websites.
Supplier
None recorded
Function
Regulation
Data analysisProcess management
IPO
production
Check if you could register your trade mark tool
A tool that uses AI to improve the quality of trade mark applications by providing a pre-application search function.
Supplier
Deloitte
Function
General public services
Computer visionLanguage & text
HMRC
production
VAT Return Analysis Tool
This tool detects anomalous values within a trader's VAT Return history
Supplier
None recorded
Function
General public services
Other capability
DSIT
production
GOV.UK One Login - Liveness & Likeness Checks
A verification tool that uses an matching algorithm to match the users image with a trusted ID and ensures that they are present during the process.
Supplier
iProov
Function
General public services
Computer vision
DVLA
production
Contact Centre Chatbot service
A Chatbot tool used by Contact Centre Webchat channel to automatically answer customers and collate relevant information for the Webchat advisor when required.
Supplier
Content Guru
Function
General public services
Language & text
DESNZ
production
Green Deal Reduction Calculator
An algorithmic tool for calculating the amount to reduce a Green Deal loan by when a consumer complaint is upheld.
Supplier
None recorded
Function
Housing & communities
Process management
DSIT
beta pilot
Parlex
Parlex is parliamentary intelligence tool that enables civil servants to more efficiently search and understand parliamentary activity.
Supplier
None recorded
Function
General public services
Language & text
Housing Ombudsman Service
production
TrustID
Identity verification and right to work check for job applicants
Supplier
TrustID Ltd
Function
Housing & communities
Computer vision
DfE
beta pilot
Attendance reports using similar schools
Identifying schools which are a similar to a given school, for the purposes of comparing their attendance
Supplier
Engine Partners UK LLP
Function
Education
Process management
Leeds City Council
private beta
Xylo Core
AI-powered workspace that boosts the capacity of validation and planning officers within local planning authority development management teams.
Supplier
Xylo AI LTD
Function
General public services
Language & text
DWP
production
Whitemail Insights and Vulnerability Scanner
A service that reads circa 25,000 scanned documents/letters received from citizens per day and flags people who may need urgent assistance as a result of a vulnerability; it also builds Management Information(MI) trends over time against a set of themes.
Supplier
Accenture (UK) Limited
Function
General public services
Computer vision
UKHO
production
Tidal Harmonic Analysis and Prediction
A tool to analyse tidal data, calculate harmonic constants and generate astronomical tidal predictions at coastal locations in the UK and overseas.
Supplier
Commercial Off-The-Shelf (COTS) software +2
Function
General public services
Forecasting
DWP
production
Urgent Journal Messages
Flagging messages from Universal Credit customers that may indicate a risk of harm.
Supplier
None recorded
Function
General public services
Language & text

Work Hub

Ask the toolkit

Disclosure and Barring Service Barring Referral AI Summary Tool

AI Writing Assistant (Social Care)

PolyAI / Luna

AICE Chatbot "Nova"

Check-In with your probation officer (E-Supervision)

BenchNotes

Beam Notes

VAT Assist

Ask Security

Business Propensity to Pay

Regulatory Guidance Assistant

Cari - 16-18 Triage Chatbot

AWS Contact Centre Services (Amazon Q and Contact Lens)

LLM - KS2 Writing Sample Generator

Investigations Assistant

Recruit an Apprentice AI Vacancy Quality Assurance API

Assist

AI Chatbot

EV Chargepoint Grant Photos Fraud Tool

Child Maintenance Service (CMS) - Predictive Analytics Compliance

Survey Summarisation Tool

Proview Proctoring Tool

LGSCO Chatbot

Organisational Listening Tool

Electronic Prescription Service Assist Me

Fraud Risk Assessment Accelerator

ICE 360 Case Creation Automation

Contact Centre Natural Language IVR

Fees Calculator Application

Risk Categorisation

Relativity Active Learning

Find ways to save energy in your home

Warm Homes: Local Grant

Chatbot

CMG Return Letters processing

Magic Notes

Civil Service Verbal and Numerical Tests

Correspondence Drafter

Mortgage Repayment Calculator

Mortgage Affordability Calculator

Correspondence Triage

Conversational Platform

PRISM (Portfolio Risk Simulation Model)

Universal Credit Advances Model

Heat Pump Suitability Tool

Illegal Gambling website identification tool

Check if you could register your trade mark tool

VAT Return Analysis Tool

GOV.UK One Login - Liveness & Likeness Checks

Contact Centre Chatbot service

Green Deal Reduction Calculator

Parlex

TrustID

Attendance reports using similar schools

Xylo Core

Whitemail Insights and Vulnerability Scanner

Tidal Harmonic Analysis and Prediction

Urgent Journal Messages