Housing Ombudsman Service · production

TrustID

"Identity verification and right to work check for job applicants"

Publicly known

  • Owner: Housing Ombudsman Service
  • Vendor: TrustID Ltd

Undisclosed

  • Model architecture
  • Model performance benchmarks
  • Training data provenance

Who is actually being paid

TrustID Ltd

05953015

Role

Software developers of the tool

Procurement procedure

G-Cloud 12 Framework

Data access terms

​​TrustID staff have access to the original facial image capture and uploaded identity documents for a period of 7 days after collection. After this period the images are deleted by TrustID.

Verified at Companies House · checked 4 November 2026

Registered as TRUSTID LIMITED · Active · incorporated 2006

View on the register

Source: ATRS record · last updated Thu Nov 27 2025