Dandelaion

ICO · production

Chatbot

"A chatbot that's hosted on the ICO website to support organisations who have enquiries relating to Data Protection Fees. "

Publicly known

  • Owner: ICO
  • Vendor: ICS.AI

Undisclosed

  • Model architecture
  • Model performance benchmarks
  • Training data provenance

Who is actually being paid

ICS.AI

11346801

Role

ICS.AI built the chatbot for us and currently license and support the chatbot

Procurement procedure

Framework agreement

Data access terms

No direct access to ICO data

Verified at Companies House · checked 4 November 2026

Registered as ICS.AI LTD · Active · incorporated 2018

View on the register

Source: ATRS record · last updated Wed Jan 14 2026