DWP · production

Work Hub

"To help users look for a better job, explore skills and training and advise on work that suits the user's individual circumstances."

Publicly known

Owner: DWP
Vendor: Amazon Web Services (AWS)

Undisclosed

Model architecture
Model performance benchmarks
Training data provenance

Who is actually being paid

Amazon Web Services (AWS)

BR019315

Role

AWS provides the Amazon Bedrock service used to process text inputs for features such as CV improvement, skills extraction and conversational responses. Processing is transient and data is not retained or used for model training.

Procurement procedure

Call-off via existing agreement

Data access terms

Third parties process data only where necessary to deliver specific functionality. Personal data is minimised and protected by guardrails, and is not retained outside DWP systems.

Number as filed. Not verified against Companies House.

Source: ATRS record · last updated Fri Oct 30 2026