Magic Notes

Role

Beam UP Limited provided technical development and deployment support for Magic Notes

Procurement procedure

Proof of concept pilot followed by 12 month negotiated contract 009205 Newcastle Social Care and Prevention Magic Notes Project

Data access terms

Third party data access terms BEAM UP Ltd. (Magic Notes) is provided with controlled access to personal and special category data recorded by Newcastle City Council Adult Social Care staff using the Magic Notes web application. This access is strictly limited to the processing, transcription, and summarisation of audio recordings for the purpose of generating case notes. BEAM does not integrate Magic Notes with other council systems, and all data processing is carried out in compliance with data protection legislation. Access is restricted to authenticated council staff via Single Sign-On, and BEAM retains data only for a limited period (up to 120 days) before deletion. All BEAM staff and sub-processors are subject to contractual and technical controls, including CyberEssentials Plus certification, to ensure data security and appropriate use. Data access is granted solely for the duration of the 12-month project extension and is subject to ongoing oversight by the council.