Correspondence Drafting Tool

Role

NTT Data UK Limited, as CPS digital delivery partner, played the pivotal role in the development of the ‘Correspondence Drafting Tool’. NTT Data provided the required skills and expertise in AI model Integration, natural language processing and data management, as well as End to End delivery and integration within existing CPS case working journey and tools. NTT Data together with CPS formed a cross functional delivery team consisting of User Researcher, Designer, Business Analysts, AI experts, AI engineers to jointly develop a ‘Correspondence Drafting Tool’.

Procurement procedure

Pre-established framework run as a competitive procedure

Data access terms

Access to any internal data is governed by contractual agreements between the CPS and NTT Data and is compliant with the relevant data protection regulations. Suppliers working with CPS are subject to the relevant security clearance checks. NTT Data employees have access to secure CPS devices with their own login credentials.