Social Care Wales · beta pilot
Qualification Chatbot
"The Qualifications Chatbot is used to support the public with an interest in social care qualifications find the appropriate qualification and information to work in the social care, early years, and childcare sector in Wales."
Publicly known
- Owner: Social Care Wales
- Vendor: Logicdialog
Undisclosed
- Model architecture
- Model performance benchmarks
- Training data provenance
Who is actually being paid
Logicdialog
10899737Role
The supplier has developed chatbot software that is widely used by public sector organisations, like local authorities. The supplier has supported the restructure of the data and developed the prompts used by the chatbot. This involved working with the Senior Digital Officer to provide: * evidence and training on structuring the data to be used. * developing and testing a minimum viable product through iterative feedback sessions * presenting the minimum viable product (MVP)
Procurement procedure
Competitive quotes were sought to develop the chatbot from three companies. The chosen provider operates on a monthly subscription basis.
Data access terms
The supplier does not have access to Social Care Wales data. The data supplied is publicly available.
Verified at Companies House · checked 4 November 2026
Registered as LOGICDIALOG LTD · Active · incorporated 2017
View on the registerSource: ATRS record · last updated Tue Jan 28 2025