NHS England · retired

NHS.UK Reviews Automoderation Tool

"The NHS.UK website receives thousands of reviews each year about NHS services. This tool automates a previously manual process by using natural language processing (NLP) techniques to improve efficiency, scalability, and user satisfaction."

Publicly known

  • Owner: NHS England

Undisclosed

  • Model architecture
  • Model performance benchmarks
  • Training data provenance

Source: ATRS record · last updated Tue Jul 23 2024